Contact TeeMinder

Customer support

All of our support happens by email. Our hours are Monday to Friday, 9:00 AM to 3:00 PM Eastern Time (closed Saturday, Sunday and U.S. federal holidays). A message sent in the evening, over a weekend or on a holiday simply waits its turn and gets an answer on the next business day.

You’ll get a quicker and more complete answer if your first email has:

• Your order number, which you’ll find in the confirmation email.
• The name and email address you used at checkout.
• A sentence or two about what happened or what you need.
• Photos, if something about the item or its packaging looks wrong.

Business information

These are the same details we list across the whole site:

What we can help with

• Picking a size before you buy. Send the product link and two measurements from a shirt you like.
• Changing or cancelling an order inside the window described on Order Changes & Cancellations.
• Finding out where a parcel is. Track Your Order is a good first stop.
• Letting us know about damage, a misprint, a missing parcel or the wrong item turning up, as set out on Returns & Exchanges.
• Payment, refund and billing questions.
• Copyright or trademark concerns, which have their own page: DMCA Reports.

Send us a message

The form goes to the same inbox as our email address. Filling in every field helps us find your order without a back-and-forth.